1. Knowledge Base
  2. Onboarding with HubGem

We use an external marketing agency already, will they need to be involved?

We love collaboration! Whether your external agency needs to join your onboarding or support calls depends on how involved they are in your day-to-day marketing activity.

🔗 We’ll help connect your ad and social accounts to HubSpot to improve your reporting and visibility across the customer journey. we can help you determine if your agency need to be involved to make this happen.

📅 Your HubGem consultant will let you know if it would be useful for them to join certain sessions (e.g. for setup or data alignment).

✅ To help us plan, please let your consultant know at the start of your project if you work with any external agencies (marketing, admissions, sales, or IT).