There is a variety of support available outside of your onboarding sessions such as HubSpot's help tab, HubSpot education user group and HubGem blogs which discuss a variety of topics.
Firstly, the support you receive outside of our onboarding depends on what plan you are currently on. For our full works onboarding plan, you will also benefit from hands-on technical support from our consultants, and technical Q&A/ troubleshooting outside of your onboarding call.
In addition to the support you receive from the HubGem team, you can also use HubSpot's award winning support via the help tab accessible in your HubSpot portal where you will receive 24/7, 365 days a year support through live chat, email and phone.
We also have a wide range of resources to support our customers, including HubSpot user group for education, where you can join a HubSpot community of similar organisations and attend free webinars and training sessions.
Additionally, HubGem has a blog which discusses a variety of topics such as: best practice and use cases of HubSpot and HubSpot tools for both education and non-profit organisations, HubGem news, and new features in HubSpot, to name a few.
Check out our blog to receive extra support outside of your onboarding.
Or, speak to your consultant to discuss the additional support you can receive outside of your onboarding sessions.