Information on the support available outside of your onboarding sessions such as HubSpot's help tab, HubSpot User Groups, and HubGem blogs.
The support you receive between calls depends on the onboarding plan you’re on. Here’s a quick breakdown:
🎯 Full Works Onboarding
You’ll get hands-on technical support from your consultant between sessions, plus expert Q&A and troubleshooting to keep things moving.
🤝 Regardless of your plan you have access to:
- HubSpot’s 24/7 support via the help tab in your portal (live chat, email, or phone)
- Our free resources and community:
🎓 HubSpot User Group (HUG) for Education
Join free webinars and training with our team and other education organisations.
📚 The HubGem blog
Packed with tips, feature updates, and advice for making the most of HubSpot in education and non-profit settings.
Need additional support?
Speak to your HubGem consultant or email hello@hubgem.co.uk - we’ll talk through the options.